How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 43279
Experience:  Over 15 years of consulting to the IT industry
Type Your Computer Hardware Question Here...
Richard is online now

Where do I find the WS PIN for my HP Printer (Serial No.

This answer was rated:

Where do I find the WS PIN for my HP Printer (Serial No. VNC3NO3252)?
I now want to add it to my laptop.
Bryan ***

Hi there and welcome

This is located on your Wifi router, normally printed on a label on the side of it.

Check for this and if you cannot locate it, tell me the make and model of your router please.

Customer: replied 1 year ago.
I have tried this but with no luck, It's a EE Brightbox router wireless but I am not sure what that has to do with my printer which is not wireless activated.

If you are being asked for the WS Pin, this is for connecting to the wireless network.

Are you saying you just want to connect to the printer via a USB cable?

Richard and 3 other Computer Hardware Specialists are ready to help you

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
please. All powered up and ready to go.

ok, please do the instructions I gave so I can connect and fix this for you Bryan

Customer: replied 1 year ago.
I am afraid your advice and proposed solutions were completely ineffectual. I have now been able to resolve the problem myself and hope that you not be charging my account for either the initial fee or the Secure Remote Assistance which did not happen.