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Pete, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 20165
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have recently purchased a Lenovo Thinkpad Laptop 4236 for

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I have recently purchased a Lenovo Thinkpad Laptop 4236 for my mother. For some reason, although other members of the family can use the Touchpad, she can't - it just doesn't seem to recognise her 'finger touch' very well. It could be a question of adjusting the sensitivity, but if I research the Touchpad's settings (Control Panel / etc.) sensitivity isn't an adjustable option.Any ideas?

Hi Richard,

Does your mother use any handcream products?

If there are any creams on the skin then it will not register the touch very well.

Customer: replied 9 months ago.
she does....thank you. We'll experiment and report back!

Ok, let me know how it goes!
Pete :)

Pete and 3 other Computer Hardware Specialists are ready to help you
Customer: replied 9 months ago.
That's fixed the problem, Pete - many thanks!