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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 12755
Experience:  Computer specialist
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MY new purchase of an HP Printer will not print from my

Customer Question

MY new purchase of an HP Printer will not print from my computer which is hard wired
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Randy Computer Tech replied 1 year ago.
Hi,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
The best option will be to use a secure remote screen connection to troubleshoot the issue, this will require downloading a screen connect app to get us started. Will that be okay?
Customer: replied 1 year ago.
Thanks, ***** *****'s law...... I rebooted the print and hey presto!!! it works
Expert:  Randy Computer Tech replied 1 year ago.

Thats great news!