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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Unable to connect to Internet wireless connection

Customer Question

Unable to connect to Internet wireless connection
Submitted: 4 years ago.
Category: Networking
Expert:  Jason Jones replied 4 years ago.
Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

How far along in the connection process do you get?
1) Does the device see the signal?
2) When you connect, does it ask for a password?
3) When you connect, are you given any errors?
4) What is the full brand and model name of your wireless router?