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Hi, I'll be happy to help with this
Can you access the BT Sport login page here?
usually requires your BT e-mail address and password
Have BT confirmed that BT sport is added already to the account?
No ( bear with me I am 83 )
No problem - let me know if that link to the BT Sport login page works or not
sorry, where is the BT sport login page?
Try this Link
I will need to log off for the afternoon shortly so I will make this question accessible to other experts
and recommend that someone with Remote Assistance connects directly to your system if possible