How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now

trying to connect to wireless network have gd connect strength

Customer Question

trying to connect to wireless network have gd connect strength but message "connection failed error 007"
Submitted: 3 years ago.
Category: Networking
Expert:  hongkongpom replied 3 years ago.

Hello there,


What equipment are you trying to connect please?


What is the make & model?


Has this worked previously and if so, did anything lead up to this?

Customer: replied 3 years ago.

panasonic tx-32e30b ee-brightbox36654x wireless router


worked ok till previous router died then replaced with this router a nd now have problem 007

Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

I see that you have been working on this problem for quite a bit of time.

No extra charge:
Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page.

Thank you.
Customer: replied 3 years ago.

Sorry for delayed reply, I have had no answers yet. Any suggestions ?

Expert:  Jason Jones replied 3 years ago.

No worries. Are you available for the remote link up now?

Customer: replied 3 years ago.


Expert:  Jason Jones replied 3 years ago.

Thank you.

Please, click the following link and choose to run the remote application:

Customer: replied 3 years ago.

norton sec not allowing, i give up and will request refund

Expert:  Jason Jones replied 3 years ago.

Norton Security is wrong. I have remoted a few hundred thousand times with no problems.

Please, allow the remote session to begin.

If you wish, you can run the slower remote below.

- Please, click the following link, download that file, and run the file:
- Then download and allow that remote app to run.
- Once it is finished, please, tell me the 9 digit number that appears on the top of your screen.

Thank you.