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This did not work. I should mention, this Kindle can only restart. And I cannot really turn it off for one minute.
I have a Kindle keyboard
I reset, reentered wifi, signal appears strong. Same message of "unable to connect" etc
Not sure what you mean. It was showing that it was connected to the wireless before I reset it. Then after the reset, I had to reenter the password XXXXX get it to connect. Then I attempted to register and got the same message, while I have "wi-fi llll" icons at top of screen
this uses "whisper net" so I just use the 3 G. He says last time he would have used the wifi would be a few years ago, possibly only when he first registered it 4 yrs ago
When I tried to register it with the wifi off, (I was hoping I could register it with the 3G) I got the same message about not being connected to wifi
On the settings page, there is no "update your Kindle". However, in the menu, "update your Kindle" is grayed out
Installing the 3 updates seemed to do it, thanks for your help!