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Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 17910
Experience:  Years of experience and education.
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Authentication failure what is the procedure to re connect

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Authentication failure what is the procedure to re connect to wi-fi
My name is Jason. I look forward to helping you today.
Please, tell me the full brand and model name of your wireless router.
Customer: replied 3 years ago.

the only information I have is that it is a SAGEM Sent through by SKY

Thank you for the update, Ken.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
Customer: replied 3 years ago.

Yes please

Thank you, Ken.
Please, click the following link and choose to run the remote application:
All is now working.
If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page:
Thank you for your time and please, do not forget to rate my help below.
- Jason
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