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RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 10381
Experience:  Network Technician
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although wifi is connected i cannot connect with safari pls

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although wifi is connected i cannot connect with safari pls help
My name is***** will assist you.
I am sorry to hear that you are having this issue,
Try these steps and let me know if it works please>
Unplug the route power cord for 1 minute and then reconnect the power cord, then while the router is starting up, reboot your computer. Then reconnnect to the wif and see if it will let you connect to safari. Please let me know if this does not work for you and we will continue working on your issue.
RandyNetwork Tech and 2 other Networking Specialists are ready to help you
Customer: replied 3 years ago.

no i still cannot open safari it could not connect to server although it shows wifi is on

okay, sorry about that. What is the model of your computer or device that is not connecting to safari?
Customer: replied 3 years ago.

apple mac and apple ipad2

okay, try this on your iPad please>

Step 1:
Tap Settings.

Step 2:
Tap General.

Step 3:
Scroll down to the bottom of the page and tap Reset.

Step 4:
Tap Reset Network Settings.

Step 5:
You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.

Step 6:
Wait while your iPad resets its network settings.

Once the reset process is done, your network settings will return to its factory default settings. Your iPad will also automatically restart. Try reconnecting your iPad to the network again and try safari.
Customer: replied 3 years ago.

excellent thank you so much

Your welcome!
Please let me know if you need any further assistance.
Please take a moment to rate my answer positively.
Thank you very much!