How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask A. Stevens Your Own Question
A. Stevens
A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
Type Your Networking Question Here...
A. Stevens is online now

im trying to connect my Viera TX-L42FT60B to the internet.

This answer was rated:

im trying to connect my Viera TX-L42FT60B to the internet. It has a full power signal. I'm getting error 008
What can I do?
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens : Why can I not connect to Viera Cast / Connect,I get an error code of '008'.

Firstly, please enter the Network Setup option on the television and run the Connection Test. With the error code '008,' it should fail the last point.

Once the test has finished, press the Return button and then go to the IP/DNS settings and press OK. You have to make sure that both the IP and DNS settings are both set to Auto. If one of them says Manual, then you need to change it back to Auto. Press return and wait for the television to go back to the Network screen then re-run the Connection Test to see if it passes. If it does pass it should then connect to Viera Cast correctly. If it still does not connect, then your router is blocking the television. At this point you will need to check some settings on the router.

Please make sure that DHCP and UPnP are turned on. If you have MAC filtering turned on, you will have to enter the MAC address of the television in on the router (this can be found at the bottom of the network settings on the television). Alternatively, you may have to contact your internet service provider or the manufacture of the router.


I wrote all you had to say down, redid network connection but instead of error 008 gateway went straight to internet, i'm connected! after trying for many hours. I dont know why but delighted as I have just returned home from a hip replacement and now I can ues apps like netflix from my bed

A. Stevens and 5 other Networking Specialists are ready to help you