How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Network Architect
Category: Networking
Satisfied Customers: 44528
Experience:  15 years consulting in the IT industry with Networking
Type Your Networking Question Here...
Richard is online now

I have a draytek vigor 2860vn plus router into which I have

Customer Question

I have a draytek vigor 2860vn plus router into which I have installed a 4G vodafone dongle. It looks like the connections are all working but I don't have internet. I have tested the 4G router on a PC and it is all working fine.
Submitted: 3 years ago.
Category: Networking
Expert:  adamd-mod replied 3 years ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!


Customer: replied 3 years ago.
Hi. Happy to wait. Thanks.
Expert:  adamd-mod replied 3 years ago.


We will continue to look for a Professional to assist you.

Thank you for your patience,


Expert:  Richard replied 3 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
The problem is that this model only supports DSL, ADSL, 3G and Ethernet-based Broadband. It will not support 4G sorry and this is why, whilst all appears to work, it wont connect to the internet, as it cannot perform the 4G connection.
You will need a modem that allows for 4G.
The Draytek VigorFly 210 will support this.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you