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IT Miro
IT Miro, Computer Scientist
Category: Networking
Satisfied Customers: 3432
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I have an hp wireless printer and it will not print from the

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I have an hp wireless printer and it will not print from the computer

Hello! I am IT Miro and I will assist you on this question.

Do you use that printer on only one computer or on several computers?
Customer: replied 3 years ago.

Only one computer


Are you installing in for the first time, or it was already installed on that computer, but now stopped working?
Customer: replied 3 years ago.

It has been working but suddenly stopped

Thanks for the information!

Since there could be several possible causes of the problem, I would like to start remote desktop assistance to your computer so that I can see the problem myself and help you solve the printer problem.

Would you like me to do that?
Customer: replied 3 years ago.

Yes thank you

In order for me to connect, you need to download a remote desktop connection program to your computer and start it.

We can use TeamViewer to securely establish remote desktop connection and exchange information. You will be able to see everything I am doing on your computer and you can terminate the remote connection any time.

Please click on the link below to download TeamViewer QuickSupport:

Once you have downloaded it, start it and permit the connection. When started, the blue TeamViewer window will show you access numbers - Your ID and Password.

Send that information to me here so that I can securely connect to your computer. You can then minimize the TeamViewer window (do not exit it).

IT Miro
Customer: replied 3 years ago.

Nos are as follows

ID 567 658 190

password *****

The issue has been successfully resolved via remote assistance!


If you ever need any other assistance, you can always request me on this link:

Here you can rate my assistance (required) - click on the smiley face and then click SUBMIT.

IT Miro
IT Miro and 3 other Networking Specialists are ready to help you