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Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 18330
Experience:  Years of experience and education.
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I have a canon pixma MG5650 printer that wont install to my

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I have a canon pixma MG5650 printer that wont install to my wifi only to the usb. My previus MG5550 did work from wifi. Can you help please  I do not have a cd slot on myHP mini laptop

My name is Jason. I look forward to helping you today.
I can see that you may need a little bit of extra help.
Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Thank you.
Customer: replied 3 years ago.

I haven't had any help yet and cannot get a password ***** canon e-mail. my order is 15086519-27

Is the problem with your Canon printer or with some password?
Customer: replied 3 years ago.

My canon printer

Thank you for the update, Anne.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
Customer: replied 3 years ago.

Yes I have already spent £11 for nothing

The additional service for a simple remote session will be sent now.
Once you accept the new simple remote session additional service, we can begin.
Thank you.
Customer: replied 3 years ago.

No I have not had anything yet for my £11 so will now contact the company.

Hello Anne,
Sorry, but I am not understanding.
Which company will you be contacting?
Do you still need help?
Customer: replied 3 years ago.

Just answer who e-mailed me to set up a password ***** did not do it.

I am not following.
Which password ***** you referring to?
Jason Jones and other Networking Specialists are ready to help you
Thank you.
Please, click the following link and choose to run the remote application:
Are you having any problems with running that remote application after it is downloaded?
Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?