How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Helpdesk
Category: Networking
Satisfied Customers: 21829
Experience:  Expert for over 10 years
Type Your Networking Question Here...
Josh is online now

Internet connection has been lost to national lottery

Customer Question

internet connection has been lost to national lottery
Submitted: 3 years ago.
Category: Networking
Expert:  Josh replied 3 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please explain your issue in more detail
Customer: replied 3 years ago.

Hi Josh,

I dont know how to explain my issue, other than I can get other internet connections except the national lottery.

My laptop is a HP 6000 ith Windows Vista, I'm in my

83yr so my brain isnt what it was.

Thank you,Beryl

Expert:  Josh replied 3 years ago.
Hi Beryl,

Sorry for the long wait -- I would like to connect to your computer to view the issue and fix it for you. I am sending you the offer so that I can connect.