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Quiksilver07070, PC Technician
Category: Networking
Satisfied Customers: 793
Experience:  All types of network devices, routers/switches/bridges/wifi/NIC's/Modems
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After updating to Windows 10 I cannot: talk to printers via

Customer Question

After updating to Windows 10 I cannot:
talk to printers via Belkin Home Base Controller
get video camera to work on Skype
scan with an IRIScan Mouse
To start with I could not connect with internet or communicate by email - this was sorted out by my server.
This is extremely disappointing to say the least and is putting others off using Windows 10
Submitted: 2 years ago.
Category: Networking
Expert:  adamd-mod replied 2 years ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!


Customer: replied 2 years ago.

Hello Adam

Thanks for your attention.

I am in no hurry as I'm going away to Oxford for a few days until Wednesday evening 16 September.

John B

Expert:  adamd-mod replied 2 years ago.


We will continue to look for a Professional to assist you.

Thank you for your patience,


Expert:  Quiksilver07070 replied 2 years ago.
Hello John, and welcome to just answer, my name is ***** ***** I will be attempting to answer your question. I see you have listed hat you wont be available until the 16th of Sept.The problems you have described, will most likely require a remote session, so I can connect and control you machine to help solve the issues you have.I propose a remote session, so when you are available to do this, please le me know. Thank you