How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask RandyNetwork Tech Your Own Question
RandyNetwork Tech
RandyNetwork Tech, Network Administrator
Category: Networking
Satisfied Customers: 10387
Experience:  Network Technician
Type Your Networking Question Here...
RandyNetwork Tech is online now

No matter what I do my new kindle fire will not connect to

This answer was rated:

No matter what I do my new kindle fire will not connect to my PC. My last kindle connected at once. Thank you
Hi, My name is***** will assist you, I am a licensed network professional with over 20 years of experience in this area.
Are you connecting the Kindle to your computer with the USB cable?
Customer: replied 2 years ago.
No I do not have one
okay, have you registered your kindle with your Amazon email and password?
Customer: replied 2 years ago.
I did not get USB cable with my kindle fire. Instructions came up on kindle screen.
okay, do you have the charging cable for the kindle?
Customer: replied 2 years ago.
Okay, that is also the cable that you use to connect to your computer.
Customer: replied 2 years ago.
What next please
Customer: replied 2 years ago.
There is no instructions with this kindle at all
okay, sorry about that. I can provide you with the instruction manual. .>>please click here to download and view the manual<<<Please let me know if you need any other assistance.Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.Thank you very much!
Customer: replied 2 years ago.
can you tell me if I have lost the mega amount of books I had on my old kindle which apparently died of overuse thank you
no. once you sign in with your new kindle all of the books will be available.
RandyNetwork Tech and 4 other Networking Specialists are ready to help you