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Ashik, PC Technician
Category: Networking
Satisfied Customers: 12021
Experience:  Personal and Professional Experience in Networking
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I am trying to connect my new kindle to wifi but it will not

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I am trying to connect my new kindle to wifi but it will not accept my WEP code
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. Are you sure you are using the correct code ? Do you have any computer there connected to your WiFi network as we can recover the correct password ***** that computer ?
Customer: replied 2 years ago.

Yes I am connected to my computer

That computer is connected to your router via WiFi/wireless and not cable. Right ? If so, what version of Windows are you using on it ?
Customer: replied 2 years ago.

Cable Windows 8

Then we have to manually get the password ***** the router. What is the model and make of your router ?
Ashik and 2 other Networking Specialists are ready to help you
Customer: replied 2 years ago.

There is no make but R AH4021

Follow the steps below to start remote support session. You have to do this from your computer itself. On your computer, goto this website ---> Click Continue and follow the onscreen instructions to connect. An application named Citrix Online Launcher will be downloaded Then open the Citrix Online Launcher file you see there and then open the Citrix Online Launcher application. Allow permission to connected if asked. Let me know if you have any difficulty connecting to me.
Issue resolved via remote support ! If you have any questions or would like any additional information, please don't hesitate to ask. Have a great day,Ashik