How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 18354
Experience:  Years of experience and education.
Type Your Networking Question Here...
Jason Jones is online now

I cannot print with wifi on my Cannon Pixma MX340. I have

This answer was rated:

I cannot print with wifi on my Cannon Pixma MX340. I have changed my router and provider and according to my computer wifi is fine but printer not working in that way.
I am the person that will be helping you today.
After you enter the router information to the printer, does it connect or give you an error message?
I will be standing by.
Thank you,
Customer: replied 2 years ago.
It says it is connected
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
Jason Jones and 5 other Networking Specialists are ready to help you
Customer: replied 2 years ago.
It says it is off line when I try to print
Follow the instructions below to begin the remote helping screen.
Remote page:
After clicking the link above, enter the following two digit number: 29 and click the circle button to start the remote application.
I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.
Thank you for your time and please, do not forget to rate my help on this page.
- Jason