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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Not connecting to internet when trying to access Sky sports1

Customer Question

not connecting to internet when trying to access Sky sports1 on my TV
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: I have checked my broadband connection and the message says for help go to support.youview.comYVM102
Submitted: 1 year ago.
Category: Networking
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me what TV (or computer) you have that is not connecting to internet.

(Or is it merely that it will not connect to Sky Sports1 ? but connects to other internet sources?)

Customer: replied 1 year ago.
Not connecting to Sky Sports 1 all other Tv channels ok although I have not tried Sky Sports 2. computer fine also
Expert:  Russell H. replied 1 year ago.

The computer has internet, the TV does not, it seems, then.

Try connecting to Sky Sport 2, please. As a test, to see if it works or not.

(I presume the TV connects to internet by wireless? or is it a wired connection to your local router box, by a cable?)