How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now

I'm having a problem connecting wirelessly to my router. I'm

Customer Question

Hi
I'm having a problem connecting wirelessly to my router.
I'm running a PC with Windows 7 and using a ralink usb wireless lan adapter.
Any help would be appreciated
Submitted: 2 months ago.
Category: Networking
Expert:  Jason Jones replied 2 months ago.

Hello,

I will be the technician working with you today.

When you attempt to connect to the wireless signal, when are you seeing a problem in the connection process? In other words, are you able to see the wireless signal? When you attempt to connect to it, are you asked for a password?

If you would like remote support, select the Secure Remote Assistance option. If you do not want remote support, you may ignore the prompt.