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Hi,I'm sorry about the issue. What's the error or message? Does the kindle see your Wi-Fi wireless network name?
What is the make / model of your Internet modem/router device?Please reply at the box below. Thank you.
Can you please check at the back / bottom of your internet modem / router device(s) for the model of it?
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When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.