Ask a Networking Question, Get an Answer ASAP!
Hi and Welcome. My Name is Ashik and I look forward to assisting you today with your question. I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly
What version of Windows are you using on it?
Hi there, Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps.
If you are using Windows 10, then you can follow the instructions here to connect it to your WiFi network --> https://www.windowscentral.com/how-connect-wi-fi-network-windows-10
If you have any questions or would like any additional information, please don't hesitate to ask.
Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please please let me know by replying here and I will stay with you and try my best to help you until you are fully satisfied or the issue is resolved.