Ask a Networking Question, Get an Answer ASAP!
As no further input gathered against my last clarifying question, I now provide a general answer based on the given description and common situations.
If you see the Internet indicator is not in green, that normally means the Intenet connection got issues. It could be your local cable issue or something wrong from the provider side.
If you see the Wi-Fi indicator is off, that means your local Wi-Fi hasn't been enabled. Just enable it.