Ask a Networking Question, Get an Answer ASAP!
Hello, Welcome to Just Answer an independent paid Question & Answer web portal. I am Rafi and I will try to do my best to help you today. Please note Secure Remote Assistance are auto-generated and communication through chat is fine with me. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. Please take the time to carefully read and follow the instructions.
To answer your question -
We will need to do a few resets to rule out a few things.
Before you begin, make sure that:
If you still can't connect to your network, or you still have limited connectivity, your Internet service provider would need to check your signal and/or replace the modem.
Thank you very much for your time & patience while I typed up your response. Let me know if you have any follow up questions.