How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Networking
Satisfied Customers: 12045
Experience:  Senior IT Support Specialist at Brookfield Asset Management
101830517
Type Your Networking Question Here...
Ameen Khan is online now

I'm trying to set up a Devolo 500. My problem is I have not

Customer Question

Hi there. I'm trying to set up a Devolo 500. My problem is I have not used the device for some time and have no idea what the password ***** Can you help?
JA: Just to clarify, what device or product are you trying to access?
Customer: dLAN 500 WiFi
JA: When did you last change your Wi-Fi password?
Customer: More than twelve months ago
JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?
Customer: I'm not sure, but I think I may have connected it to a desktop
JA: Anything else you want the Network Expert to know before I connect you?
Customer: No thank you
Submitted: 2 months ago.
Category: Networking
Expert:  Ameen Khan replied 2 months ago.

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

Please note when the offer for Secure Remote Assistance appears, that is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Push the reset button on the bottom of the Devolo to reset it

-----

I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you. Kindly use the stars at the top of the page to rate my service with you.