How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask IT_Joe Your Own Question
IT_Joe, Network Administrator
Category: Networking
Satisfied Customers: 1018
Experience:  IT Consultant
Type Your Networking Question Here...
IT_Joe is online now

Turn on computer the Internet and broadband lights on router

Customer Question

Turn on computer the Internet and broadband lights on router flash on and off th screen had a picture then click and it says hello John but then page with icons shows briefly then goes off then flashes on and off. Help John trusler
JA: Who makes your router?
Customer: Talktalk
JA: What have you tried so far?
Customer: Turning computer off switching off at the plug pushing all connections
JA: Anything else you want the Network Expert to know before I connect you?
Customer: It was working ok yesterday until last thing when I clicked on myebay and screen reverted to last thing I was doing and then went blank.
Customer: Sorry it's Internet and wireless lights flashing off and on
Submitted: 1 year ago.
Category: Networking
Expert:  IT_Joe replied 1 year ago.

Welcome to JustAnswer a Question & Answer Paid Service. My name is ***** ***** JustAnswer Expert and I will be assisting today.

Please give me some time to reply while I review your request.

Kindly note: If you get an offer for premium service, kindly cancel it unless you required remote assistance. The system is automatically generating the paid service.

Expert:  IT_Joe replied 1 year ago.

Hello, can you let me know if the issue is with your computer or modem router?