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Anikesh G
Anikesh G,
Category: Networking
Satisfied Customers: 606
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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Since monday my internet has been inoperative - I have had

Customer Question

since monday my internet has been inoperative - I have had BT out to ensure the line is OK which it is, broadband is OK so wehar is the problem
JA: What device are you trying to connect?
Customer: hp 250
JA: Does your network appear in the Wi-Fi list on your 250?
Customer: I cannot help you IK am computor iliterate
JA: Which lights are solid and which are blinking on your router?
Customer: blue
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 16 days ago.
Category: Networking
Expert:  Anikesh G replied 16 days ago.
  • Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know with whom I have the pleasure of speaking with?

Expert:  Anikesh G replied 10 days ago.

Without the information requested  in my previous response, I can only give you a general answer, but I hope this helps.

Please call on the below customer support number of BT:-

0800 800 150