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Anikesh G
Anikesh G,
Category: Networking
Satisfied Customers: 820
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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I have been using a netgear extender for several years

Customer Question

I have been using a netgear extender for several years without any pro bless but a few weeks ago it started to ask me for a password ***** I have never had. please help
JA: When did you last change your Wi-Fi password?
Customer: A few weeks ago
JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?
Customer: Yes
JA: Anything else you want the Network Expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: Networking
Expert:  Anikesh G replied 8 days ago.

Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know with whom I have the pleasure of speaking with?

Expert:  Anikesh G replied 4 days ago.

To recover your admin password ***** the password ***** feature:

  1. Launch a web browser from a computer connected to your router’s WiFi network.
  2. Enter or into your web browser’s address bar.
    A login window displays.
  3. Click CANCEL.
    The Router Password ***** window displays.
  4. Enter your router’s serial number.
    To find your router’s serial number, see: How do I find my NETGEAR home product’s serial number?.
  5. Click CONTINUE.
  6. Answer your security questions.
    If you cannot answer your security questions, see: How do I perform a factory reset on my NETGEAR router?.
  7. Click CONTINUE.
    Your admin password *****