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Richard
Richard, Network Architect
Category: Networking
Satisfied Customers: 68194
Experience:  15 years consulting in the IT industry with Networking
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I am having trouble getting into my Facebook account on my

Customer Question

I am having trouble getting into my Facebook account on my iPad
JA: When were you last able to use your phone?
Customer: h
JA: Are you able to sync to iTunes?
Customer: I am having trouble getting into my account
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: I am having trouble getting into my Facebook account on my I pad I keep having to get a code
Submitted: 16 days ago.
Category: Networking
Expert:  Richard replied 16 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://www.facebook.com/login/identify
Once the password ***** ***** try to sign into the account.
If it fails, then please use this form to try to further verify yourself.
https://www.facebook.com/help/contact/283958118330524
And allow up to 5 working days to reply. If they do not you would need to create a new account sorry.

Please let me know exactly what happens
Thank you