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Ameen Khan
Ameen Khan,
Category: Programming
Satisfied Customers: 12221
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I want to save an excel spreadsheet which I have been

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I want to save an excel spreadsheet which I have been working on and wether i give it a new name or try to replace an existing one, when i press "save" the window simply "greys out" apart from the "Save as" box. the only active box is "options" which when it opens asks me for a password ***** open and a password ***** modify. All i want to do is save all the masses of work I've done on it!!
JA: Which programs (name and version) are you experiencing this issue with?
Customer: Microsoft Excel but I don't know the version, but i think it is 2019
JA: Is your Excel file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?
Customer: Sorry I don't know but i do have iCloud
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: no

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

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I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Seems like that document is already saved that is why the Save button is greyed.

I suggest you to save as to a new location and then move that file back to the main folder


I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you. Kindly use the stars at the top of the page to rate my service with you.


Ameen Khan and 3 other Programming Specialists are ready to help you
Customer: replied 1 year ago.
The Save button is not initially greyed. it is blue as usual. It's only when I click the blue save button the whole of the Finder box is grey apart from the "Save as" box which shows the name I am trying to save it as. I have also tried to save it elsewhere but it still reacts in exactly the same way
Customer: replied 1 year ago.
are you going to remote assist
Customer: replied 1 year ago.
are you there??

Yes, getting you the link

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