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Hello and thank you for your question today. My name isXXXXX look forward to helping you today.
First, let's try the simplest fix, press and hold both the button on the front of the iPad and the power button at the same time. Hold both of those buttons down until the iPad resets and then let go of the button.
Once that comes up, does the password XXXXX come back up?
If it does you will have to restore your iPad, which will erase everything on it including the password.
After holding both of those buttons down, which will reset it, that fixed the problem?
If that does not help, you will have to continue with the instructions below.
You will have to restore the iPad to a base firmware install, which will erase everything on the iPad, but you can later restore the contents of the iPad to a backup that you have on the computer (the same computer you used in the past to sync the phone with):- Press and hold the top power button until the iPad turns off - Connect the iPad to the computer that you have been using the phone and iTunes with- Hold down the HOME button on the front while pressing the Power button (continue holding the home button)- Continue to hold the HOME button until you see the "Connected to iTunes" message- In the Summary tab, click Restore and follow the prompts. (THIS WILL ERASE everything on the iPad and make it just as it was when you first purchased the phone).- Once that is complete, right click the iPad listing in the left panel of the iTunes window- Choose "Restore from Backup"- Choose a backup date and restore.
Now your iPad will be back up and have all the restored information from your last sync.
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Thank you,- Jason
You have not responded to any of my questions, I will assume that you are having issues with the chat room and change the layout right now.
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that would be perfect/ i had to go out for an our back home now