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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 177
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I am having trouble with Hotmail using Windows 7 on BT Infinity.

Customer Question

I am having trouble with Hotmail using Windows 7 on BT Infinity. The top banner with all the options,Send, Delete, Move Forward,etc is not there. I did find that I can delete by highlighting the message in my Inbox and pressing "Delete" on my keyboard, but cannot send any new messages.

Gerald S. Davies [email protected]
Submitted: 4 years ago.
Category: Computer
Expert:  James replied 4 years ago.

I'd like to start a remote support session with you. This mean I'll be able to look at your screen together with you, and help you personally.

Would that be ok with you?


Customer: replied 4 years ago.

Thank you J. That would be fine by me and I am available today (Saturday)

from now until 12.00 noon BST and then from 2.00pm. I am here all day Sunday and on Monday from 1.00 pm BST

BST (British Summer Time is GMT+ 1 hour)


I look forward to hearing from you,



Expert:  James replied 4 years ago.

Please let me know when ready - thanks!