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Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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For some weeks now I have been unable to log in to Google.

Customer Question

For some weeks now I have been unable to log in to Google. When eventually I do it will drop out usually within minutes. My Router is now only showing 3 lights illuminated, the 4th (phone) is unlit. I think that there is a fault with the Router as the Broadband service is dreadful. I have spoken to a colleague in India, but he appeared to be quite incompetent and of no help. Would you help me please as I am 77 yearrs old and matters like this upset me. My name isXXXXX and my e-mail address is [email protected] Thankyou in advance.
Submitted: 4 years ago.
Category: Computer
Expert:  Jerry Hannell replied 4 years ago.

Jerry Hannell :

Hello and welcome to Just Answer. My name is Jerry, I will be happy to assist you today.