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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44659
Experience:  Over 15 years of consulting to the IT industry
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Installed Roxio Creator 2009 on previous computer running Windows

Customer Question

Installed Roxio Creator 2009 on previous computer running Windows XP. Now have new computer running Windows 8. Have compatibility problems
Submitted: 4 years ago.
Category: Computer
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

I am sorry, but I will not mislead you or waste your time.

Roxio Creator 2009 is not even compatible with Windows 7, let alone Windows 8.

You can see this here

Click Me To View

This is why you get the error, and the only way to get Roxio Creator to work, is by purchasing the compatible version (Roxio Creator NXT2)

You can do that here

But I am really sorry, the version you have will not run on Windows 8.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 4 years ago.

Quick service, thank you, although not the answer I wanted!

Expert:  Richard replied 4 years ago.
Sorry about that Barry,

I am bound to give you the correct answer, not the one we would both rather hear :-)

If you need anything else, please let me know.

And please remember to click on of the Smiley faces below to rate my service.