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Tyson13456, Programmer
Category: Computer
Satisfied Customers: 42
Experience:  I have over 5 years of work experience in the industry. I have a B.S. in Computer Science, and a M.S. in Computer Info Systems.
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I get the message below when I try to receive email:Unable

Customer Question

I get the message below when I try to receive email: Unable to send or receive messages for the (rmmelia) account. Server Error: 5102 Server: '' Windows Live Mail Error ID: 0x8DE00002 Can you help please? Rosemary xxxxx

Submitted: 4 years ago.
Category: Computer
Expert:  Tyson13456 replied 4 years ago.

Tyson13456 :

Hi, my name isXXXXX will be happy to try and help you with this issue. If I am not available when you return, just type a reply and I will get back to you ASAP. Please do not click Accept until you are satisfied that I have answered your question.

Tyson13456 :

Sometimes you need to reconfigure the account by removing it and then re-adding it. You can find more about how to do this at

Tyson13456 :

Start with the account removal instructions and then add it back in. Hope this helps.