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Cris, Computer Enthusiast
Category: Computer
Satisfied Customers: 6704
Experience:  A technician which covers all grounds including E-Readers.
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I cannotaccess my menu on my kindle

Customer Question

I cannotaccess my menu on my kindle
Submitted: 4 years ago.
Category: Computer
Expert:  Cris replied 4 years ago.

Thanks for using to ask your question, I am Cris.

This appears to be a glitch with the software. Try restarting your device by holding the power button for 20 seconds. The device will shut off then turn it back on, allow about 1-2 minutes for the Kindle to boot up.

When it does, test out your issue. Let me know the outcome BEFORE selecting any negative rating. I will answer your follow ups.
Expert:  Cris replied 4 years ago.

I'm just following up with you to see how everything is going. Did my answer help?

If in the future you have any further questions please save my site profile. So you can reach me directly.

Let me know,