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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 45441
Experience:  Over 15 years of consulting to the IT industry
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I have an Acer Travelmate 4220, with Windows XP Professional.

Customer Question

I have an Acer Travelmate 4220, with Windows XP Professional. It has 2 Gig Memory and a hard disc of 40Gig S/N LXTCT060716250C5692500.

A shortwhile ago it had to be repaired and the shop re-formated c-Drive. Its giving problems and I want to re-store it to factory condition can I purchase the drivers for it from Acer?
Submitted: 4 years ago.
Category: Computer
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

If they did not completly wipe all of the hard disk (not just C Drive) the Factory Restore is still on the hard disk, so you may not need the disk.

To check this, turn off the computer.

Hold ALT and with it held down, turn on the computer and keep tapping F10 (still with ALT held down).

Do this until you get to the recovery manager, where you can do a Factory restore.

Let me know the results please

Thank you