How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17947
Experience:  Over 10 years of professional experience.
Type Your Computer Question Here...
Jason Jones is online now

My Kindle Fire HD ( Ronalds 4) refuses to Recharge. No Indicator

This answer was rated:

My Kindle Fire HD ( Ronald's 4) refuses to Recharge. No Indicator Light etc. Am using genuine Amazon Recharging Accessories. Please advise.
Ronald Banks [email protected]

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

If you are using a wall charger, please, unplug the charger unit that goes into the wall, rotate it 180 degrees (flip it upside down) and plug it back in. Did this help? Often times, the charger will not correctly recognize negative and positive voltage.

If that did not help, may I ask, how old your Kindle Fire HD is?

Jason Jones and 5 other Computer Specialists are ready to help you
Customer: replied 4 years ago.

Am using normal 3pin Kitchen power Socket but no response from Kindle about 3 year's old.


Ronald Banks

I am sorry to say Ronald, but it looks as though either the Kindle or the charger is faulted.

I suggest replacing the charger.