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Hi,My name isXXXXX will assist you.I am sorry to hear that you are having this issue with your Kodak printer.The cause of this is the print head, either clogged or faulty.Did you use the printers cleaning cycle where you tell the printer to go through a cleaning cycle. This will be a program on your computer or a button on the printer itself. If so, you may have to repeat these cleanings or manually clean it to take care of the clogged print head.To manually clean please follow these steps>1 With the printer power on open the cover and wait for the carriage to appear.2 Unplug the printer from the mains and slide the carriage to gain access to the print cartridges and then remove them.3 With a damp cloth clean the print head using isopropyl achohol.4 Also clean all the contacts on the cartridge and the cartridge slot.5 Wait 5 minutes and put the cartridges back in.If this doesn't work then you have a faulty print head.
thanks for your help tried everything you suggested but it is still
the same problem.
where do i get a new carriage head