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Welcome to Just Answer.My name is Fiyaz, I look forward to assisting you today with your question and providing the best answer possible
Since this is an BT Yahoo internal issue we can't directly involve on this issue. I will try my best to resolve this issue
Could you share your BT login ID? (enter it without adding @ sympol. eg: fiyazva yahoo.com)
are you there?
Do you have trouble in chatting
It seems you have trouble in chatting. I will switch to Q & A mode