Ask a Computer Question, Get an Answer ASAP!
Hi , Welcome to JustAnswer Thanks & Regards Satchi
Are you able to start computer in SAFE mode ?
No it will not start in safe mode because I am unable to proress that far
Just after power ON
press F8 multiple times
till advanced boot menu come
I have no F8 on my Bootup - it only responds to F2...I have tried using F8 but there is no response
is it coming in black screen ?
ok I see
Have you installed any new application .after which this problem is coming
None at all
Press F2 or F1 to ENTER BIOS setup screen
just after power ON
yes that is correct
ok let me know when you are on BIOS setup
I cannot do that because I am using my spare computer
do on that computer
which is having problem
this means that I will break this link????
Please bring up the BIOS setup on problematic computer not on this computer from which you are chatting
As the computer with the problem will not startup this is the reason I choose the system what you're on as a means of getting it started
Please bring up BIOS setup on Windows XP computer
AS I HAVE JUST SAID I CANNOT DO THAT BECAUSE TO DO SO WOULD BREAK THIS LINK THAT I AM USING
which link you are talking about ?
The computer with the problem is unconnected and the only mean of connecting is to disconnect the computer I am using
You need to connect both so that we can troubleshoot
I do not have the facilities to connect both, could you possibly give me a list of instruction that I can try?
After power on Press F1/F2 or Delete to enter BIOS setup screen
there look for Advanced Boot Menu / Advanced Chipset features
there look for boot device priority
and select CD?DVD drive as 1st boot device
and Harddisk as 2nd boot device
after that insert windows XP CD and save and exit BIOS setup screen
computer will restart
On screen it will come as press any key to boot from CD
then choose recovery XP option onscreen
a command prompt will come there press 1
to select current hard disk
yeah I have all that
Yes after that remove the CD and reboot normally
OK Satchi I will try all that- tell me, if all of this fails what happens?
That depends upon the type of error message you get during the steps
If the windows XP CD won't be able start then the problem is either CD drive or the XP CD itself
So you're pretty sure that I will get something from the steps you suggest?
If the system successfully boot in recovery mode then I am pretty sure it will work
ok I will now rewrite all of your suggestions in longhand. I have other alternatives what to do if your suggested processes fail.
ok if above fails then you need another Windows XP full installation disk to reinstall ...
I have just realised that the first steps you recommend I have already done, and that Is to make the F Drive the first booting option, so having done that already then what ever you say to do after that will also not work. I HAVE MADE MY ROM DRIVE THE FIRST BOOTUP OPTION
And it does not accept the XP Disc
Then as I told you need another XP disk ..
i HAVE ALREADY TRIED TWO OTHER DISCS
I have had this problem for over two weeks now
Then the CD drive seems not to able reads disks
You can use an external USB DVD/CD drive to boot
I have also tries using my new exernal drive BUT still no joy
While using external drive you need to make that drive as first boot device in BIOS
Well funny you should say that because the first thing I did was to change that very setting.
Ok ,then you are telling even after changing boot device priority to USB external DVD drive you are not able to boot (with all three disks you have )
That's ecaxtly what I'm saying, as I said before I have had this problem for over two weeks
Ok. Then the problem seems to be with the motherboard that stops to boot from USB and CD drive
So I need a new Motherboard?
Before that you can try to reset /Load default setting in BIOS screen
and try again with all the disks you have
What if its the same?
Then to load /repair windows you need to be able to boot from the CD/DVD drive
CD drive port can be repaired
on service center if faulty
then once CD drive is fine you can start
Satchi if I could do that we wouldn't be chatting on line as we are
Please check above I told it can be repaired in service center not by yourself
OK Thanks Mate...I'm really back to square one, it's not for you wanting to help and giving me very good advice all of which I've already tried.
Not a problem ... I will open the question to other experts so that they might provide more information ..
You will get email when other expert joins you .
Good Luck ..
Thank you Satchi