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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 174
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I think I may need to alter my broadband password. In attempting

Customer Question

I think I may need to alter my broadband password. In attempting to download new e-mail messages, I am getting a screen which asks for my user name and password. when I do this, it has no effect. Can you help me to overcome this?
Denys Hood [email protected]
Submitted: 4 years ago.
Category: Computer
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please which email service you are using?

eg: BTInternet? Gmail?

and which email program are you using to download these emails with?

Thank you
Customer: replied 4 years ago.

email service is BTInternet

I am not sure of the answer to "which e-mail program". I think it is Yahoo

Expert:  Richard replied 4 years ago.
ok, to clarify, are you logging in here?