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hello sir/madamI would like to help you, please let me know when you are ready
can you please click on the link below and run it. It will give you an ID and a password. Please tell me the ID and the password XXXXX I can connect to your desktop and fix the problem remotely. I will be here waiting for your next message.http://tinyurl.com/9439e
ID 943 037 724
I will be happy to help you if you may have problems in the future.Have a nice day,Best regards.