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Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 21624
Experience:  Expert for over 10 years
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Ive lost my phone somewhere in the house. it obviously wasn;t

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I've lost my phone somewhere in the house. it obviously wasn;t switched off , when i call the number XXXXXXXXXXX I gwt bt1571 telling me there is someone on the line. This is costing me a fortube , can you disconnect it or something
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

Generally that message does not mean that an active call is taking place. It is a generic message meaning that the phone was left 'off the hook' and the line is now busy because of it. So, you are not being charged per minute or it is not taking away from your monthly minutes.

What is the make/model of the phone in question?
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