How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 39596
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Type Your Computer Question Here...
Viet - Computer Tech is online now

I am totally DEAF. I have been asked to change my email password.

Customer Question

I am totally DEAF. I have been asked to change my email password. I have been trying for the past hour.
Submitted: 3 years ago.
Category: Computer
Expert:  Danh replied 3 years ago.

Danh :

what is it asking to change the password XXXXX?

JACUSTOMER-zc2h9kwe- :

My BT YAHOO Email has been compromised and I have been asked to change my password

JACUSTOMER-zc2h9kwe- :

who can help me please ?

JACUSTOMER-zc2h9kwe- :

I need an answer now please. All questions were answered correctly by me. Where is expert ?

JACUSTOMER-zc2h9kwe- :

Danh, Why have I not heard from you with an answer ?

Expert:  Viet - Computer Tech replied 3 years ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you still need help with this issue?


Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below to continue. Thank you,