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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 39930
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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my gmail service and google+ service is not working.

This answer was rated:

my gmail service and google+ service is not working.

Hello Peter! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you mean the gmail and google+ websites and do not work in Internet Explorer?


Is there any error or message?

Please reply at the box below. Thank you,

Customer: replied 4 years ago.

no error messages . both web address are correct

Thank you. So you cannot use gmail and google+ services at those two websites. Please try:

  1. Close all Internet Explorer windows.
  2. Click Start , and then click Control Panel.
  3. Open Network and Internet, open Internet Options. Then click on Delete and delete only temporary internet files.
  4. Click the Advanced tab, and then click Reset.
  5. In the Reset Internet Explorer Settings dialog box, click Reset.
  6. Then check.


If that does not work, please download and install Google Chrome internet browser program at the website below:

; keep default options during installation

, then close internet explorer, then open Google chrome, and see if gmail and google+ work fine in Google Chrome.


Edit: It looks like you are away. When you are available, please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,

Viet - Computer Tech and 3 other Computer Specialists are ready to help you