How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 174
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Computer Question Here...
Kamil Anwar is online now

I have error 301A cannot get any help due to error 301A

Customer Question

I have error 301A cannot get any help due to error 301A
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.


hello sir/madam


I would like to help you, please let me know when you are ready

JACUSTOMER-8p76dt3e- :

Very disapointed ! you have not dealt with my problem.

JACUSTOMER-8p76dt3e- :

I have purchased Photostory but cannot access program due to Error 103A which will not allow me to communicate with Magix or any other. I have program downloaded but cannot use it, Can you help?

Expert:  adamd-mod replied 3 years ago.


I've been working hard to find another Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!

Customer: replied 3 years ago.

No longer a problem. I resolved it myself by retoring back to Factory settings and starting again.