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My name is Bryan and I will be assisting you today.
Do you mean that your Windows login is not accepting your password?
Are you there Bryan?
I am now. Are you running Windows on the computer that you are typing to me on now?
Sorry my name is John and I've been out. I am answering you from my laptop
Ok. Does your laptop run Windows?
Good day Bryan our time zones seem to be far apart so it will take us a while to get to a solution I guess. In answer to your question yes my laptop does run Windows Vista.
Yes I do but I am at work all day today. I will respond when I am home this evening.
Hi Bryan I'm home now I'll need your help to burn an ISO.
Thanks Bryan.I'm off to work right now but I'll get back to you when I'm home this evening.