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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44528
Experience:  Over 15 years of consulting to the IT industry
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I cannot log in to the hotline booking site. It does not recognise

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I cannot log in to the hotline booking site. It does not recognise my name or my password.
What am I doing wrong. Please help an old man who is very used to steam phone than a
new computer Colin
Thank you for your question Colin, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you give me the exact website address you are using for your bookings please?

Thank you
Customer: replied 3 years ago.

Hello Richard


[email protected] This is my web site for all ba hotline

bookings and I registered with this address. Colin

That is an email address Colin.

Can you tell me the actual site please?


As an example.

Customer: replied 3 years ago.


Is this what you want? Colin

Perfect, thank you

Click on my link below, enter your email address and get a new password

They will email you then a new password XXXXX

Then use this new password XXXXX sign in.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and 4 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Richard | I have not received any emails with a new password. Am i

doing something wrong? Colin

Check your Spam / Junk Folder please Colin, in your email account, as it may be there.

And did you double check you entered the correct email address when requesting the password reset?