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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44529
Experience:  Over 15 years of consulting to the IT industry
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My computer states printer is out of paper, Not true. I have

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My computer states printer is out of paper, Not true. I have diswconnected, unplugged, reconnected, no difference. I have cleaned cartridges , no change. Printer will self test, no problem . Printer will also photocopy.
Thank you for your question, my name is ***** ***** I look forward to assisting you.

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Can you tell me the make and model of the printer.

And which version of windows you are using?

Thank you
Customer: replied 3 years ago.

HP Photosmart C4100


Windows 8

Thank you Angela.

Can you press the windows key + R and type in


Press enter

Look in the list for Print Spooler.

Click on it and click Stop, then click Start.

Then try to print and tell me if you can now print please.
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